The HETAS Consumer Guide is used by retailers and installers when a new solid fuel or biomass appliance is sold or installed. HETAS is the official body promoting the safe and efficient use of solid fuels, biomass and related technology – and this leaflet is a comprehensive guide for the consumer.
The leaflet gives advice to the consumer about the types of fuel to burn in their new stove, information about smoke control areas, how to light their stove, how to maintain their stove and chimney sweeping. Two pages are devoted to staying safe and how to protect themselves from Carbon Monoxide, along with its effects and symptoms.